Privacy Policy

1.Who we are

This website is run by Tadbeer Solutions ([registered business name, type and registration number]), House 70, Street 3, E-11/4, Islamabad 44000, Pakistan ("Tadbeer", "we", "us"). We are responsible for the personal information described in this policy. Questions about it can be sent to contact@tadbeersolutions.com.

2.What we collect

We collect only what we need to reply to you and deliver our services.

• Information you give us: your name, email, phone number, organisation and message when you contact us by form, email, phone or WhatsApp.
• Project information: briefs, files, brand assets and any material you share for a project.
• Billing information: billing name, address and payment records. We do not store card numbers.
• Website usage: IP address, browser, device and pages visited, collected through cookies and analytics. See our Cookie Policy.

3.How we use it

• To reply to enquiries and send proposals.
• To plan, deliver and invoice the services you order.
• To improve our website and understand which pages are useful.
• To send news or insights, only if you have opted in. You can unsubscribe at any time.
• To meet legal, tax and accounting obligations.

We never sell your personal information.

4.Who we share it with

We share information only with people who help us run the business, and only what they need:

• Hosting, email, analytics and cloud storage providers.
• Payment and banking providers, to process invoices.
• Freelancers working on your project, under a confidentiality agreement.
• Professional advisers, or authorities where the law requires it.

5.International transfers

Some of our providers store data outside Pakistan. When that happens we choose reputable providers that protect data with recognised safeguards.

6.How long we keep it

• Enquiries that do not become projects: up to 24 months.
• Client and project records: for the length of the relationship, then as long as tax and accounting law requires.
• Marketing contacts: until you unsubscribe.

7.How we protect it

We use access controls, strong passwords, two-factor authentication on key accounts and encrypted connections (HTTPS). Only team members who need your information can see it. No system is completely secure, so we will tell you promptly if a breach affects your data.

8.Your rights

You can ask us to:

• Show you the personal information we hold about you.
• Correct anything that is wrong.
• Delete your information, where we don’t need to keep it by law.
• Stop sending you marketing.
• Withdraw any consent you have given.

Email contact@tadbeersolutions.com. We reply within 30 days.

9.Children

Our website and services are meant for businesses and institutions. We don’t knowingly collect information from anyone under 16. When we produce content that features children for a client, the client is responsible for getting parental consent.

10.Links to other websites

Our site links to client projects and social media. Their privacy practices are their own, so check their policies.

11.Changes to this policy

We may update this policy. The date at the top shows the latest version.

12.Contact us